Return Policy

The following return policy is for online purchases only.  All in store purchases are eligible for store credit.

Please review your order very carefully.  If you have any questions please contact us.

Jewelry will be eligible for credit only.  Purchases must be postmarked back to us within 7 days of receipt and arrive in original condition.

Special Orders that are custom designed are non-refundable and non-returnable unless a mistake is made by Gelines' Jewels.  If you have questions regarding this policy please contact us before ordering.

Return and Exchange form. This form must accompany all returns/exchanges. For your convenience a form is included with every purchase.

Customers are financially responsible for postage accrued during the returns/exchange process